Last updated: June 2026. Commercial Electric Motor Service, Inc. (“CEMSI,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website (cemsi.net), how we use it, and the choices you have.

Information we collect

We collect information you provide directly when you contact us: for example, when you fill out a contact or quote form, request that we match a motor, send a photo of a motor, or email or call us. This may include your name, phone number, email address, business name, and the motor details you share so we can help you.

We also collect limited technical information automatically when you visit the site, such as your browser type, device, pages viewed, and general location. This is standard analytics data used to understand how the site is used and to improve it.

How we use your information

We use the information you provide to respond to your inquiries, match and quote motors or parts, fulfill orders and arrange shipping, provide repair and modification services, and follow up about your request. We use automatically collected analytics data to maintain and improve the site. We do not sell your personal information.

Cookies and analytics

This site uses cookies and similar technologies, including Google Analytics, to measure traffic and understand how visitors use the site. These tools may set cookies in your browser and collect usage data in aggregate. You can control or disable cookies through your browser settings; some features of the site may not work as intended if cookies are disabled.

How we share information

We share your information only as needed to serve you: for example, with shipping carriers to deliver an order, or with service providers that help us operate the site and our business. These providers are expected to handle your information responsibly and use it only for the services they perform for us. We may also disclose information if required by law or to protect our rights, property, or safety.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security. Please contact us if you have any concerns about the security of information you have provided.

Your choices

You may contact us at any time to ask what information we have about you, to update or correct it, or to request that we delete it, subject to any records we are required to keep. If you no longer wish to receive follow-up communications from us, let us know and we will honor your request.

Children’s privacy

This site is intended for a general business audience and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “last updated” date above will reflect the most recent revision.

Contact us

Questions about this policy or your information? Reach us at (314) 531-1888 or greg.rice@cemsi.net, or visit us at 3121 Washington Blvd., St. Louis, MO 63103.